Customer Service Adviser Jobs in Melbourne VIC at Acquire BPO

Title: Customer Service Adviser

Company: Acquire BPO

Location: Melbourne VIC

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

We are looking for experienced customer service agents to assist us with a inbound customer service project.

Working within a collaborative team environment you will be required to assist customers in booking appointments in clinics across Australia which provide specialised accredited contraceptive, vasectomy, and surgical abortions.

We will have full training available in our Southbank office.

Customer service and/or Inbound call centre experience would be beneficial for this role. The position will be on a casual contract with full time hours. With rotational weekly rosters Mon-Sat between 7am – 7pm.

Pro-Choice, Empathetic and non-judgmental Mature minded Maintain Confidentiality Experience in Customer Service fields such as contact center. With excellent English communication, listening and organizational skills. Able to solve problems and work as part of a team Adept in learning quickly Complaint-handling experience is an advantage.

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each with other.

Acquire BPO is an award-winning global outsourcer providing contact center and back office services on behalf of our clients around the world. With 7000 employing services some of Australia’s and largest brands we are trusted partner of choice for superior customer service.

If you think you would be suitable for this role, apply now!

Join the A-Team and experience the A-Life!

About Acquire BPO