Account Executive, Public Sector Jobs in Sydney NSW at Slack
Title: Account Executive, Public Sector
Location: Sydney NSW
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
We are looking for an Enterprise Account Executive to join our sales team and focus on Public Sector enterprise customers in ANZ. We seek exceptional talent that is eager to do the best work of their life while supporting others in doing the same. You will be responsible for helping to drive sales opportunities with prospective state and federal government customers to build our Public Sector business. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You’ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback.
If you’re an established sales professional with a proven track record in helping customers achieve lofty goals, we should talk!
What you’ll be doing:
Own the full sales cycle from lead to close
Establish lasting relationships with senior executives and decision-makers
Help educate customers on the value of Slack throughout their adoption cycle
Build Slack awareness at all levels of an organization
Identify customer needs to ensure customer success with special emphasis on signup, upgrade, and renewal
Collaborate with other members of the sales team (solutions engineers, customer success managers, leadership, etc.) to build strategic adoption plans for customers
Prepare and educate customers on new features and releases
Monitor and identify adoption and utilization trends
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
Handle all customer communication and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries
Drive revenue through proactive outreach to key accounts
What you should have:
You have 6+ years of software sales experience, preferably in SaaS
Significant experience selling into Public Sector markets
You are a self-motivated teammate that can act independently
Experience presenting to senior managers and the C-Suite
You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships
You have a consistent track record of identifying customer needs and successfully implementing solutions
Ability to orchestrate and collaborate with cross-functional teams
You are flexible, adaptive, and resilient
You have a post-secondary degree, or equivalent experience
Some travel required
Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has ten offices around the world. For more information on how Slack makes teams better connected, visit slack.com.
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