Account Executive, Public Sector Jobs in Sydney NSW at Slack

Title: Account Executive, Public Sector

Company: Slack

Location: Sydney NSW

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Details

We are looking for an Enterprise Account Executive to join our sales team and focus on Public Sector enterprise customers in ANZ. We seek exceptional talent that is eager to do the best work of their life while supporting others in doing the same. You will be responsible for helping to drive sales opportunities with prospective state and federal government customers to build our Public Sector business. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You’ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback.

If you’re an established sales professional with a proven track record in helping customers achieve lofty goals, we should talk!

What you’ll be doing:

Own the full sales cycle from lead to close

Establish lasting relationships with senior executives and decision-makers

Help educate customers on the value of Slack throughout their adoption cycle

Build Slack awareness at all levels of an organization

Identify customer needs to ensure customer success with special emphasis on signup, upgrade, and renewal

Collaborate with other members of the sales team (solutions engineers, customer success managers, leadership, etc.) to build strategic adoption plans for customers

Prepare and educate customers on new features and releases

Monitor and identify adoption and utilization trends

Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

Handle all customer communication and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries

Drive revenue through proactive outreach to key accounts

What you should have:

You have 6+ years of software sales experience, preferably in SaaS

Significant experience selling into Public Sector markets

You are a self-motivated teammate that can act independently

Experience presenting to senior managers and the C-Suite

You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships

You have a consistent track record of identifying customer needs and successfully implementing solutions

Ability to orchestrate and collaborate with cross-functional teams

You are flexible, adaptive, and resilient

You have a post-secondary degree, or equivalent experience

Some travel required

About Slack

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has ten offices around the world. For more information on how Slack makes teams better connected, visit slack.com.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slacks values. We welcome people of different backgrounds, experiences, abilit…

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